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In response to very strong demand, METS Ignited has partnered again with 1000Steps to produce and deliver a series of CRM masterclasses.

Five separate classes over the third week of February have led METS companies through a solid, interactive process that has helped attendees to understand the business value of CRM, re-evaluate the customer-facing processes that CRM is designed to support, and finally consider how they can leverage all their sources of customer data into one location.

Feedback was once again highly positive, with one participant noting, “This masterclass gave me some great ideas for improvement. It was 3 hours well invested.